Check In | 12:00 pm |
---|---|
Check Out | 11:00 am |
Hotel Policies |
Accommodation5 luxury suites accommodating up
to 10 guests only
Furnished with extra-length kingsized beds, suites include an
indoor/outdoor shower, large bath
and outdoor terrace
Twin beds are available on request
FACILITIES & ACTIVITIESSwimming pool
Lounge, bar and dining room
Open vehicle game drives
Spa
Please note that there is no
mobile phone signal at the lodge
but WiFi is provided in the central
area
MobilityPlease note that Tshwene Lodge is
not suitable for guests with
mobility issues
ChildrenRegretfully we cannot accept
children under the age of 10
Children 10 years and older pay
the full rate
Please note that the rooms have
open balconies and the lodge and
swimming pool are both unfenced
Children must be supervised at all
times
BOOKING TERMSPlease note that 20% nonrefundable deposit is required to
confirm your reservation, with the
balance (80%) due 60 days prior
to arrival
Should you be travelling less than
60 days from booking date, full
pre-payment will be required to
secure your reservation.
There is a 5% administration fee
on credit card payments for
commissionable bookings, as well
as on Amex credit card payments
We accept all credit cards with the
exclusion of Diners Club
Extras may be settled at the lodge
All bank charges are payable by
the guest
All bookings over Festive Season
can only be secured once a 50%
deposit has been paid. 25% of the
total booking value is nonrefundable.
Minimum three-night stay over
this period
Cancellation PolicyCancellation or part cancellation
(reduction in number of guests,
rooms or nights) of a confirmed
reservation, including changing
the dates of travel, will result in
the loss of the 20% deposit
Should a cancellation be received
between 59 – 31 days prior to due
arrival date, a 50% cancellation
penalty would be charged
Should a cancellation be received
30-0 days prior to due arrival
date, 100% cancellation penalty
would be charged
Rare Earth Retreats reserves the
right to cancel reservations should
full payment not be received
within 60 days prior to arrival or
as per the terms stipulated above
Arrival / DepartureThe collection time from Main
Gate is strictly 12h30, as enforced
by reserve management
Check out strictly by 11h00 to
allow for transfer to Main Gate
Early and late transfers to and
from Main Gate are available at an
additional charge, subject to
availability and strictly by prior
arrangement. Please make a
request when booking.
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