Check In | 2:00 pm |
---|---|
Check Out | 10:00 am |
Hotel Policies |
Terms and Conditions• Written confirmation is required within 7 days of reservation, failing which Taaibosch reserves the right
to cancel the reservation.
• Tourism Levy of 1.15% is included in the above rates.
• 30% Non-Refundable deposit of accommodation is required within 7 days after confirmation has been
received.
• The full balance of accommodation is payable 30 days prior to arrival date.
Cancellation Policy
• All reservations confirmed in writing will be liable for 30% of full accommodation if cancelled.
• The full accommodation account is payable if cancellations are made within 30 days of date of arrival.
• In the event of premature departure, the full duration of the stay, as originally booked and confirmed will
apply.
• The cancellation policy also applies to confirmed bookings that reduce their length of stay. The above
cancellation will apply on the released night/s.
• Refunds of deposits / prepayments for bookings are at the discretion of management and are dependent
on the ability to re-sell the villa.
• At the discretion of management, guests that have paid a deposit upfront / have prepaid for bookings
and need to cancel due to a COVID-related travel restriction, will be able to postpone their visit for up to
12 months. COVID-related restrictions include government-imposed lockdowns, no international flights
operating into South Africa, guest restricted from boarding a flight, guest falls ill with COVID and is
unable to travel.
• Cancellations must be received in writing.
Child Policy
• Children of all ages welcome
• Guests older than 12 years of age are considered adults
• Cots and highchairs are available for children
Pet Policy
• Pets are welcome on the Taaibosch Estate.
• To ensure a seamless stay, please inform your reservations agent that you will be travelling with your
pet.
• Regrettably we only allow dogs smaller than knee height.
• As this is a working wine estate situated in a mountainous habitat, pets stay at their own risk and they
must always be supervised when exploring the estate and when in public areas.
• The estate cannot be held liable for any veterinarian expenses incurred for injuries sustained by the pet
during its stay on the estate.
• The estate cannot be held liable for injury or death caused to the pet as a result of an attack from wild
animals or other domestic animals residing on the estate.
• The estate cannot be held liable for injury or death caused to the pet as a result of an accident following
an encounter with machinery or motor vehicles travelling on the estate.
• The estate cannot be held liable for pets which are lost on the estate or which wonder beyond the
borders of the estate.
• Any resource disbursed by the estate on behalf of the customer, to search for or recover a pet, will be
for the account of the patron and will be billed after the stay.
• Additional costs for special cleaning services and damages may apply
|
Leave a reply